Delivery & Return
Free delivery and return on all the products available in our shop.
Delivery Options Overview
The Posh Community Ltd. offers ideal shipping methods for any requirement. Enjoy free shipping through our Express Parcel Method. Check out the process of getting your product delivered.
1. Order the Product and Denote your address correctly.
2. You Will Receive an Order Confirmation Email.
3. Wait for Your Order to Arrive.
4. Receive the ordered items from your doorway/home.
Exchange or Return of Goods
we understand that there may be occasions where you need to return an item. Please read our return policy carefully to ensure a smooth return process:
1. Eligibility for Returns
- You may return a product if it is damaged, defective, or not as advertised.
- Returns must be initiated within 14 days of receiving the product.
2. Return Process
- To initiate a return, please contact our customer service team at Support@poshcommunity.com or initiate a chat in the website within the specified timeframe.
- Our customer service team will guide you through the return process and provide you with a return authorization number, if required.
- Please ensure that the product is returned in its original condition, including all accessories, manuals, and packaging materials.
3. Return Shipping
- Unless otherwise specified, you are responsible for the cost of return shipping.
- We recommend using a trackable shipping method to ensure that your return reaches us safely.
4. Refund or Replacement
- Once we receive the returned product and verify its condition, we will process your refund or offer a replacement, according to your preference and our policy.
- Refunds will be issued to the original payment method used for the purchase.
5. Restocking Fee
- A restocking fee may apply for returned items that are not damaged or defective. This fee will be deducted from your refund.
6. Exclusions
- Certain products may not be eligible for returns due to hygiene reasons or other restrictions. Please check the product description for any specific return guidelines.
7. Consumer Rights
- Our return policy complies with consumer rights laws and regulations in the relevant jurisdiction, ensuring that you are protected and treated fairly.
8. Contact Us
If you have any questions or concerns about our return policy, please feel free to contact our customer service team for assistance.
Note: This return policy is subject to change without prior notice. Please check our website for the most up-to-date information.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt provided in the time of purchase from our online/physical store;
- warranty card (if applicable);
- If the product has physical damage from the customer's side.
FAQs
It is recommended to check out your dashboard and email for updates daily from Posh Community Ltd.
No. We on work on Business days.
Yes.
We will be responsible to clear the custom and send it to your home.
Even though we clear the custom, we will not pay any Tax applicable of a respected country. Most of the time, there is no Tax. However, a small amount of tax has to be paid by the respected customers.
No. We will have to make sure that you made the payment in right way and the product is available on the stock.
if the product has enough stock, we will process your order and send it to your doorway as promised. (Otherwise, your payment will be refunded)
